Privacy Policy

At Kolb Supply LLC, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

01. What personal information do we collect?

• Information you provide: When you place an order or sign up for newsletters, we collect the information you provide such as your name, address, email, phone number, and any other details required to fulfill your order or subscription preferences.
• Automatically collected information: Our website uses cookies and similar tracking technologies to collect information about your browsing behavior, such as your IP address and browsing preferences.
• Information from external sources: We may receive information from third-party couriers and payment processors to help us deliver your orders and process payments.

02. Why do we collect personal information?

We collect personal information to:

• Process and fulfill your orders, including shipping and delivery.
• Maintain your purchase history for warranty purposes.
• Communicate with you regarding your order status, returns, and warranties.
• Send you newsletters and promotional offers, but only if you opt-in to receive such communication.

03. How do we collect personal information?

We collect information in the following ways:

• Directly from you when you place an order, create an account, or opt into receiving newsletters.
• Automatically through cookies and similar tracking technologies while you browse our website.
• From external service providers like payment processors and couriers to assist with order fulfillment and delivery.

04. What will the collected information be used for, and who will have access to it?

• The personal information you provide will be used exclusively for processing your orders, maintaining warranty records, and, if you opt-in, sending promotional newsletters.
• We will never sell or share your information with third parties for marketing purposes. Your information may be shared with trusted third-party service providers (e.g., couriers, payment processors) solely to fulfill your orders and manage transactions.
• We retain your personal information only as long as necessary to fulfill your orders and warranty obligations, or as required by law.

05. Security of your personal information

We are committed to safeguarding your personal data by using secure systems and processes to protect your information from unauthorized access, alteration, or disclosure.