Terms & Conditions / ITAR

Terms & conditions / ITAR

Kolb Supply LLC terms and conditions / ITAR Compliance Policy

1. Purpose

At Kolb Supply LLC, we are dedicated to maintaining the highest standards of compliance with all U.S. export control laws and regulations. As a supplier of night vision equipment, we recognize that our products fall under the International Traffic in Arms Regulations (ITAR), administered by the U.S. Department of State, Directorate of Defense Trade Controls (DDTC). This policy ensures our customers understand and adhere to these regulations, specifically prohibiting the unauthorized export, sale, transfer, or re-export of defense articles to foreign persons or entities.

2. Scope

This policy applies to all purchases of ITAR-regulated products from Kolb Supply LLC. It covers all customers, end-users, agents, and any entities involved in the acquisition, possession, or distribution of our products.

3. Customer Obligations

By purchasing from Kolb Supply LLC, you agree to:

• 3.1 U.S. Citizenship or Residency Requirement
  Customers must be U.S. citizens or lawful permanent residents (green card holders)..
• 3.2 Prohibition on Export
  You agree not to export, re-export, sell, transfer, or otherwise provide ITAR-regulated items to any foreign person, entity, or country, directly or indirectly, without prior authorization from the U.S. Department of State. This includes providing access to these items to non-U.S. persons within the United States (referred to as a "deemed export").
• 3.3 No Transfer to Unauthorized Parties
  You must not sell, lease, or otherwise transfer ITAR-regulated equipment to any individual or entity who is not a U.S. citizen or lawful permanent resident without obtaining prior approval from the DDTC.

4. Reporting and Enforcement

• 4.1 Reporting Violations
  Any suspected or known violation of ITAR or this policy must be reported immediately to Kolb Supply LLC's Compliance Officer at "support@kolbsupply.com". Kolb Supply LLC will report any confirmed violations to the relevant authorities.
• 4.2 Consequences of Non-Compliance
  Violation of ITAR regulations can result in severe penalties, including substantial fines, imprisonment, and loss of export privileges. Kolb Supply LLC will fully cooperate with law enforcement authorities in investigating and addressing any violations.

5. Customer Acknowledgment and Agreement

By purchasing ITAR-regulated products from Kolb Supply LLC, you acknowledge and agree to comply with this policy and all applicable ITAR regulations. Your acceptance of this policy is a condition of your purchase.

6. Additional Resources and Contact Information

For more information about ITAR compliance and your responsibilities, please visit the U.S. Department of State's Directorate of Defense Trade Controls (DDTC) website or contact our Compliance Officer directly at [contact information].

7. Policy Review and Updates

This policy is subject to periodic review and modification to ensure continued compliance with U.S. export laws and regulations. Kolb Supply LLC reserves the right to update or amend this policy as necessary. All customers will be notified of significant changes.

Kolb Supply LLC — Committed to Responsible and Compliant Business Practices

Thank you for choosing Kolb Supply LLC. We appreciate your cooperation in helping us comply with U.S. laws and regulations to ensure the safe and lawful distribution of our products

Placing an order

Use this section to explain what happens once a customer places an order on your website. This should include what happens on your store's end (ex. sending a confirmation email, checking with suppliers), and what the user should expect to happen on their end, too.

Consider details like confirmation of orders in relation to actual payment received, pricing, how and when users can cancel their order, and how and when your store will be able to refuse or cancel orders.

Delivery

Products have a lead time of 10-15 days. When product is shipped we use UPS 2nd day air at no cost to the customer. Shipping insurance is available at the cost of the customer

This section could be a good place to mention any delivery restrictions and relevant shipping disclaimers.

Returns & refunds

This is where you should address your store's returns and refunds policies. Think about the conditions customers will have to meet in order to make a return, detail the process, how long it will take, and whether you'll be offering a complete refund or store credit.

This is a good place to list any disclaimer your store will have regarding returns and refunds. Think about things like returning products in their original, unused condition, date of return vs. the date of purchase, etc.